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Customer Service

Comments, Compliments, and Suggestions

¿How did we do? We work hard to provide the best car rental experience, so we are very interested in your thoughts about our work. We invite you to send your comments through our Contact Form. Please provide the date of the rental, contract number, and branch.

Electronic Invoice

You can request or print your Electronic Invoice online. If you still need help, contact the branch where you rented.

Accident Report

We do not like to think about accidents or incidents, but unfortunately, they happen. You must report the accident by telephone within the next 4 hours or as soon as possible. You will then need to complete the Accident Report Form and physically deliver it to the branch where your car was rented.